Online Services

PRODUCTS

Internet Banking

In today's modern world, Internet Banking is an essential ingredient in helping to retain and grow credit union membership. e-CFS offers its own Internet Banking service that is user-friendly, secure, and runs unattended. This service relieves the phone calls by offering the following options that member's can perform at their leisure online; Balance Inquiries, Transfers (including 'to' and 'from' family members), Transaction History, e-Statements, Bill Payer, Share Draft Viewing/Printing, Request a Cheque Withdrawal, and many more options.


CUSOP Payments can now be made online.


The e-CFS e-Web Online Banking Solution has advanced secure authentication and verification transaction capabilities which ensure the highest level of security for members and credits union alike.


Fully integrated into your host system, e-Web Online Banking enhances services with minimal impact on back office operations.

                                                         

For the Member:

  • Any Time, Anywhere Access   
  • Wide Range of Services
  • Real Time Information
  • Ease of Use
  • Highly Secure


For the Credit Union:

  • Highly Automated
  • Very Secure
  • Efficient
  • 24x7x365 Availability
  • Modern

Mobile Banking

Mobile banking is big. It’s growing faster than any other banking channel, and more consumers opened financial products via digital channels such as mobile than they did in a branch. 


e-Mobile – facilities available on this solution are:

  • Mobile Phone App
  • Android
  • IPhone
  • ONLINE account balances and details
  • Statement / Account history
  • Loan Application
  • Installation in Google Play & IPhone App Store
  • Credit Union Location/Directions
  • Credit Union Call
  • Credit Union Email
  • Opening Hours
  • Contact Details


All the members’ accounts and account types will be displayed:

  • Shares
  • Loans
  • Budget


This means a member can access their account at any time via the mobile phone - at work, at night, at weekends or on holidays. The information displayed is completely up to date from your host system.


Access is secured via a User Login and a PIN Code (Personal Identification Number – like a PIN code for an ATM) that the member has. This means a member will not have to ring or visit the credit union to check his account balances or look at his account history. Members will be registered and receive a PIN in the post to enable them access the system.

 

Facilities available on this solution are:

  • Member Login
  • Account Details – REAL TME
  • Transaction Details / Statements – REAL TIME
  • PIN Management / Member Administration


e-Mobile is a completely ONLINE solution

Online Loans

This facility will allow for the availability of online loan applications – a member can go to your website and apply for a loan and follow the process through to completion and electronic signature.


The loan application form can be accessible to members only who have registered on the credit union website or to anyone accessing the credit union website.


The form will perform basic validation.


The form can have files attached to the form (eg scans of bank statements etc)


On completion of the form, the form will be displayed for confirmation and an email generated to the member with the details completed and an email to the credit union email address with the data completed.


Electronic signatures are fully supported. 


On completion of the loan application process a full loan agreement can be emailed to the member with the option to print and sign or input electronic signature.


Read about a credit union online loans experience - Click Here

Online Membership 

This facility will allow for the availability of online membership application – a member can go to your website and apply for membership and follow the process through to completion and electronic signature.


The membership application form can be accessible to members only who have registered on the credit union website or to anyone accessing the credit union website.


The form will perform basic validation.


The form can have files attached to the form (eg scans of bank statements etc)


On completion of the form, the form will be displayed for confirmation and an email generated to the member with the details completed and an email to a designated credit union email address with the data completed. Electronic signatures are also supported. 


On completion of the member application process a completed application form can be emailed to the member with the option to print and sign or input electronic signature.


Bank Workflow

Cloud based workflow allows applications to be managed by staff electronically via workflow ensuring greater efficiency.


Full workflow management is supported to manage both online and internal loan applications.


Dashboards allow credit unions manage work processing efficiently.


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